TÜV AUSTRIA Group Legal & Compliance
TÜV AUSTRIA Group is a member of the TIC Council (tic-council.org), the world association of testing, inspection and certification companies.
- TIC Council has issued a binding Compliance Code
- The TIC Council Compliance Code defines the standards of conduct and integrity
- All TIC Council members are obliged to comply with it
The 7 TIC Council Principles
- Integrity
- Avoidance of conflicts of interest
- Confidentiality and data protection
- Prevention of corruption
- Fair Business Conduct
- Health and safety at work
- Fair working conditions
These 7 TIC Council principles have been incorporated into the TÜV AUSTRIA Group Code of Conduct.
TÜV AUSTRIA Whistleblowing Hintbox
As a member of the TIC Council, TÜV AUSTRIA is committed to creating opportunities for whistleblowing based on the TIC Council Prinzipien.
TÜV AUSTRIA Legal & Compliance has set up the electronic whistleblower system tuvaustria.hintbox.at.
- The whistleblowing system is hosted externally without connection to the company network.
- No IP addresses or device IDs are logged
- Reports are anonymised by default
- Messages are sent and stored in encrypted form
- Strictest confidentiality even in the case of voluntary disclosure
- Reports are handled objectively and with due diligence in accordance with applicable data protection laws
- Presumption of innocence applies when reporting misconduct
- The reporting system must not be used for false accusations and the reporting of knowingly false information is not permitted.
Alternatively, right-click to copy tuvaustria.hintbox.at and open in another browser.
TÜV AUSTRIA Group Compliance Officer: DDr. Manuela Kohl
- The Compliance Officer is responsible for determining, defining and controlling measures to implement and continuously maintain the TÜV AUSTRIA Group Compliance Programme in order to prevent or counteract damage in the TÜV AUSTRIA Group.
- The Compliance Officer demonstrates compliance with laws and regulations internally and externally as an integral part of the TÜV AUSTRIA Group and thus also exercises symbolic power.
- Der Compliance Officer kann unter compliance(at)tuv.at kontaktiert werden.
COMPANY POLICIES
Based on the requirements and factors set out from our leadership, the following major objectives are set for quality and information security management:
QUALITY MANAGEMENT
- Offering innovative and open technology security monitoring and incident response services that consistently meet and exceed the needs and expectations of our customers, through continuous investments in R&D and adoption of advanced methodologies for the design, development, release and support of our services.
- Ensuring the satisfaction of all involved parties, through clear specifications and established communication channels.
- Ethical market practices.
- Full commitment of the company’s management to the implementation and continuous improvement of the IMS, which complies with the requirements of ISO 9001:2015
INFORMATION SECURITY MANAGEMENT
- Ensuring the company’s full compliance with relevant legal and regulatory requirements.
- Protecting the interests of the company and those who deal with it and entrust it with the use and handling of their confidential data.
- Ensure the availability, integrity and confidentiality of information generated, received and managed as part of security projects and the delivery of SOCaaS.
- Maximize the reliability of the company’s information resources.
The implementation of the company’s ISM aims at the following:
- Protect the retained customer data, computing resources and information moving across the company’s services from any threat, internal or external.
- Assessing and evaluating risks related to information security.
- Data archiving according to retention policies, preventing malware and external attacks, controlling access to information systems, recording security incidents and attacks.
- Continuously updating personnel on information security issues and conducting training and seminars.
- Full commitment of the company’s management to the implementation and continuous improvement of the IMS, which complies with the requirements of ISO 27001:2022
TÜV AUSTRIA Group Compliance
DDr. Manuela Kohl
TÜV AUSTRIA Group Compliance Officer
TÜV AUSTRIA-Platz 1
2345 Brunn/Gebirge
Austria
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